Need help using the site?

You can view helpful tool tips by clicking the circle with the ? located to the right of the "Recently Updated" button at the top of your Dashboard. The tool tips detail everything you need to know about using WNW. If you'd like even more help, contact us to schedule a demo.

How do I get back to my Dashboard?

Click the WNW logo on the top left of the navigation bar to return to your Dashboard at any time. Or, you know, click the Dashboard link right next to the WNW logo.

How do I contact a creative about a job?

Check out this video tutorial by WNW co-founder Justin Gignac, which will show you how to easily contact a creative about a job.

Can I invite creatives I know?

Every hirer is given a limited number of nominations with their membership for people they think deserve to be a part of the Working Not Working community. So, yes, nominate the very very very talented creatives you already love to hire so you can keep tabs on them. Just a reminder that the bar for entry is super high and each profile is reviewed individually so it’ll take time for the Membership Board to work though them.

The "Nominate a Creative" button is located at the top of your Dashboard. Just input their information and click the "Submit" button.

Prospective creatives can also apply for membership on their own.

How do I remove a creative from my Dashboard?

If you've changed your mind about a creative you can unfollow them.

From your Dashboard, hover over their name and click the black check box in the top right.

If you're on the creative's profile, click the "Following" button under their photo.

It will switch back to "Follow" and the creative will no longer show up on your Dashboard.

What is the cost translation of the dollar signs on creatives' profiles?

$: 0-49/hr or 0-499/day                                 £: 0-20/hr or 0-200/day                               €: 0-30/hr or 0-300/day                            

$$: 50-99/hr or 500-999/day                         ££: 20-40/hr or 200-400/day                      €€: 30-60/hr or 300-600/day

$$$: 100-149/hr or 1,000-1,499/day               £££: 40-60/hr or 400-600/day                    €€€: 60-90/hr or 600-900/day

$$$$: 150+/hr or 1500+/day                          ££££: 60+/hr or 600+/day                           €€€€: 90+/hr or 900+/day

When you contact a creative they'll let you know if they go by a day or hourly rate.

I need to cancel my subscription. Will that delete my Dashboard and all of my lists and notes?

You can cancel your membership at any time and all of the creatives you Follow and Vouch for will remain intact. You can log back in at any point, and resubscribe whenever you're ready. Everything will be there waiting for you, because we're nice like that.

What is Human?

Human is a high touch, concierge service. For details and pricing, submit a request on the Human page and a member of our team will follow up with you promptly.

How do I invite hirers from my company to view lists and provide feedback?

Watch this riveting video tutorial by WNW co-founder Justin Gignac, which will show you how to take advantage of our new "Teams" feature.

Didn't find the answer you were looking for? Click the chat icon in the lower right of any page and talk to a member of the WNW team.